30-minute response times, guaranteed
We’re not the average business technology provider. We’re the best.
There are at least five things we feel we do better than other Hawaiian companies providing cyber security, IT support, and phone systems, and they’re all rooted in our commitment to our clients. From our maximum 30-minute response times to our 100% satisfaction guarantees, we’re dedicated to the success of your business, regardless of the size of your project or the size of your invoice.
Small- and medium-sized Hawaiian companies have plenty of choices when it comes to their IT services and support, but none of them match SOS’s commitment to customer care. It’s the lifeblood of any thriving business relationship, so we’ve taken it seriously, identified areas that truly make customers feel welcomed, and striven to perfect them.
Not same-day, not within the hour... 30-minutes or less, no excuses.
No automated attendants, no call-routing IVR madness, no hassles.
Work with the same project manager and the same technician every time.
Our team is comfortable with technical jargon, but we don’t assume you are!
Not only with our products and services, but with our people, too.